What caller information do I see?

For every voicemail, you see the caller's phone number, their city, state, and country (when available), the date and time of the call, and the duration of the recording. If transcription is enabled, you also see a text version of what they said.

How is the caller's location determined?

Location is determined from the caller's phone number using carrier data. For mobile phones, this shows the area where the number was originally registered. For landlines, it typically shows the exact city. International callers show country information.

Can I block unwanted callers?

Yes. If you receive spam calls or unwanted messages, you can block any phone number from your dashboard. Blocked numbers will hear a standard disconnect tone and cannot leave messages. You can unblock numbers at any time.

How does unique caller tracking work?

The system automatically tracks how many different phone numbers have called your event number. If the same person calls twice, they count as one unique caller. This gives you an accurate picture of how many individual guests participated.

Are caller insights available on all packages?

Basic caller information (phone number, location, call time, duration) is included on all packages. Advanced analytics like call distribution charts and busiest hour analysis are available on the Premium package.

Caller Insights

Know Who Called
and Where From

Every voicemail comes with context. See the caller's number, their city and state, how long they talked, and whether they have called before. Put a place to every voice.

See How It Works

Caller Details

New York, NY, United States

Duration

2:34

Called At

6:42 PM

Calls

2nd visit

Sat, June 15, 2026

Included — on every package

See every

Caller ID

City & state

Location data

Time &

Call duration

Context for Every Voice

When you listen to a voicemail, sometimes you recognize the voice immediately. Other times, you are not sure who it is. Caller Insights fills in the blanks so every message has a story behind it.

Every voicemail automatically shows the caller's phone number, their city and state, the country they called from, the exact date and time, and how long their message was. No extra setup required.

If you receive unwanted calls, the blocking tool lets you shut them out with one click. Blocked callers hear a disconnect tone and can never leave messages on your number again.

Caller Details

+1 (212) 555-0147

New York, NY, United States

Duration

2:34

Called At

6:42 PM

Calls

2nd visit

Sat, June 15, 2026

What You Can See

Rich information attached to every single voicemail

Caller ID

See the full phone number of every caller. Cross-reference with your contacts to identify who left each message. When the voice sounds familiar but you are not sure, the number tells you.

Location Data

See the city, state, and country associated with each caller's phone number. Know whether your cousin called from across town or your college friend called from across the country.

Time & Duration

Know exactly when each call came in and how long the message is. See whether guests called during the reception, after dinner, or the next morning. Duration helps you prioritize longer, heartfelt messages.

Caller Blocking

Block any phone number with one click. Spam callers, wrong numbers, or anyone you do not want hearing your greeting or leaving messages. Unblock anytime if you change your mind.